1. Salesforce Chatter
1.1 Chatter Users & Forecast (2010 – 2018)
1.2 Chatter Revenue & Forecast (2010 – 2018)
1.3 Chatter Initiatives
1.3.1 Chatter Customer Groups Capabilities
1.3.2 Partnership with Toyota
1.3.3 Acquisition of Radian6, Manymoon and Dimdim
1.4 Chatter Strengths
1.4.1 Integration with Salesforce.com
1.4.2 Captive Installed Base
1.4.3 Social CRM Functionality
1.4.4 Collaboration Cloud
1.4.5 Security, Privacy and Features
1.4.6 Attractive Pricing & Employee Productivity Tools
1.5 Chatter Weakness
1.5.1 Chatter is available for using Salesforce CRM Software
1.5.2 Vision Cohesion
1.5.3 Hosted Community & No Support for IE 6
List of Figures:
Figure 1 1: Worldwide – Chatter Paying Users (Million), 2010 – 2011
Figure 1 2: Worldwide – Forecast for Chatter Paying Users (Million), 2012 – 2018
Figure 1 3: Worldwide – Chatter Revenue (Million US$), 2010 – 2011
Figure 1 4: Worldwide – Forecast for Chatter Revenue (Million US$), 2012 – 2018